How to check your Indonesia eVOA status
OTP-based lookup. No login, no password to remember. Under 2 minutes from inbox to status.
01
Open the status check page
Go to indonesiaevisa.id/status from any phone, tablet, or laptop browser. No app to install.
Bookmark the link. It is the only page you ever need to track any eVOA you have submitted with us.
02
Enter your email and request an OTP
Type the email address you used when applying and tap Send OTP. A 6-digit one-time code lands in your inbox within seconds.
Check spam, junk, or Gmail Promotions if you do not see it. Personal Gmail and Yahoo addresses are fastest. Corporate servers sometimes filter transactional mail.
03
Enter the OTP to view your status
Type the 6-digit code on the page. You go straight to your application, where you can see status, download your approved eVOA PDF, and grab your invoice.
Each OTP is single-use and expires in 10 minutes. Closed the page? Just request a fresh code, no reset, no support ticket.
From one page
What you can do once you are in
Status, PDF, invoice, support. All in one place.
See current status
Pending Review, In Review, On Hold, Approved, or Denied. Updated in real time.
Download your eVOA
Once approved, the PDF is ready to print. Bring at least one printed copy for the airline.
Retrieve your invoice
USD invoice in PDF, ready for personal records or expense reimbursement.
Contact support
Message the same NY specialist on WhatsApp from this page. 10 business minutes reply.
Status labels and what they mean
Pending Review
Just submitted. Our team will pick it up shortly.
In Review
A New York specialist is checking your photo, passport, and dates.
Documents Re-review
Something needs a fix. We will message you on WhatsApp.
On Hold
Paused by Indonesian Immigration for verification.
In Process
Submitted to Indonesian Immigration. Waiting on the issue.
Approved
Your eVOA is ready to download. Print at least one for airline check-in.
Denied
Application not approved. We explain why and advise on re-applying.
Cancelled
You cancelled before submission. Refund per our refund policy.
Quick answers
Status check FAQs
Top questions, short answers.
No. We use an OTP sent to the email you applied with. No login, no password to remember, nothing to leak.
10 minutes. If yours expires, tap Resend code and a new one arrives instantly.
Enter the email address you actually used on the application. That is where the OTP gets sent. If you no longer have access to that inbox, message us on WhatsApp and we will verify your identity another way.
Yes. Once you verify with the OTP, the page lists every eVOA linked to that email so you can switch between them.
Yes. OTPs are 6-digit, single-use, and expire in 10 minutes. They go only to the email on the application, so only the applicant or someone with inbox access can view the status.
Check spam, junk, or Gmail Promotions first. If still missing after 2 minutes, tap Resend code. If your email provider keeps filtering, message us on WhatsApp and we send the code manually.
Only if they have access to your inbox. This protects your passport details and personal data without needing a shared password.
In real time. Every change, from Pending Review to Approved, reflects on the page within seconds.
Our specialist or Indonesian Immigration spotted something that needs a second look (often a photo or passport detail). We message you on WhatsApp with what to fix or upload.
From the status page, tap Download eVOA to get the PDF. We also email it to you the moment it is issued, so check your inbox too.
Ready to check your status?
Under 2 minutes. No account, no password. Just your application email.